APPOINTMENT BOOKINGS  

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To secure your appointment, we require a non-refundable deposit, credited toward your final balance. This deposit is non-transferable. You may reschedule once with at least 7 days' notice. Payments can be made via cash, Zelle, or Venmo, with a 3.6% service fee applied to credit card payments.  

Prices are subject to change without notice.

CLIENTS WITH PREVIOUS WORK

(CONVERSION CLIENTS & COVER-UPS) 

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If you have previous cosmetic tattoo work such as microblading, powder brows, lip blushing or eyeliner, it will be considered a cover-up. To ensure successful treatment, a neutralization process is required to balance the existing pigment before we can begin. This is due to the pigment science behind color compatibility and undertones. Without this step, desired results cannot be achieved.  

Please submit clear photos of the area before booking to avoid being turned away.  

Send images to:  

📧 Email: duniaghabour@gmail.com  

📱 Text: 203-444-6303

LATE ARRIVALS

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Punctuality is essential. Arriving more than 15 minutes late may result in forfeiture of your appointment and deposit, with a 50% charge. A new deposit is required to reschedule. This policy ensures fairness for all clients.

CHILDREN & PHOTO ID

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Children under 18 are not permitted in the studio for safety and comfort reasons. Please bring a valid government-issued photo ID to your appointment.

PMU CONSULTATION

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As a courtesy, if you decide to proceed with your PMU treatment within 30 days of your consultation, we will apply your consultation fee as a credit toward your procedure.  

MOBILE DEVICE ETIQUETTE

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We kindly request that all mobile phones and electronic devices remain on silent during treatments.

ENHANCEMENT SESSION

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If your skin type (e.g., oily or pigmented) requires additional care or if aftercare instructions weren’t followed, an enhancement session may be needed. This can be scheduled 6 weeks after your top-up and will incur an extra fee.

CORRECTIONS & LIGHTENING OF PREVIOUS WORK

  

For clients seeking corrections or lightening of work done at another studio, prior approval is required. Submit a clear face photo for evaluation to 203-444-6303 or email duniaghabour@gmail.com.

LONG-TERM CARE

 

To maintain the longevity of your cosmetic tattoo, apply sunscreen with SPF 40 or higher daily, directly on top of your tattoo. A yearly touch-up is recommended to keep your tattoo looking its best. Avoid applying products containing Alpha Hydroxyl Acids (AHA), Retin-A, Salicylic, Lactic or Glycolic Acids, Benzoyl Peroxide, Proactiv, or bleaching/lightening creams to the treated area. If you plan on undergoing a chemical peel, laser procedure, or MRI scan, inform your technician that you have permanent cosmetics.

CONTRAINDICATIONS & LIMITATIONS

  

We cannot perform treatments on clients with the following conditions:  

- Pregnant or nursing  

- Diabetic  

- Undergoing chemotherapy (requires a physician's note)  

- Viral infections or diseases  

- Botox within 3 weeks of appointment  

- Organ transplants  

- Epilepsy  

- Cold or flu-like symptoms  

- Used Accutane in the past 6 months  

 

We may require a doctor's permission for clients with certain pre-existing conditions.

PERMANENT MAKEUP PROCESS

  

All permanent makeup treatments require two sessions: the initial treatment and a top-up session 6-12 weeks after initial session. Healing varies from client to client, some client may require an additional session, the "Enhancement Session" may be necessary to achieve the best results.

PRECARE INSTRUCTIONS & REMINDERS

 

You will receive email and text message confirmations and reminders, including detailed pre-care instructions, location details, parking information, and our studio policy. Please confirm your appointment and follow these instructions in advance, as a courtesy to our clients, artists, and their time.

WAITLIST & AFTER-HOURS APPOINTMENTS 

 

Join our waitlist by calling 203-444-6303 if cancellations occur. After-hours appointments are available upon request.

CANCELLATION & RESCHEDULING POLICY  

 

 Cancellation and Rescheduling Notice

    •    A minimum of seven days’ notice is required for all cancellations or rescheduling requests.

    •    Appointments can only be rescheduled once under this policy.

    2.    Deposit Policy

    •    All deposits made at the time of booking are non-refundable.

    3.    Penalties for Non-Compliance

    •    Failure to provide seven days’ notice for cancellations or rescheduling will result in a penalty of 50% of the service price.

    •    Cancellations or rescheduling within 24 hours of the appointment will incur a penalty of 100% of the service price.

​• Multiple Cancellations OR Rescheduling requests: May incur booking fees or denied future bookings.

GUEST POLICY

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To maintain our studio’s exclusive atmosphere, only clients are permitted in the procedure room. Guests may wait in our reception area or explore nearby Greenwich Avenue.

TOP-UP SESSION

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A top-up session is recommended 6-12 weeks after your initial treatment. For signature packages, this session is complimentary within 12 weeks. After 12 weeks, standard rates apply.

PRE-CARE & AFTERCARE

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Strictly following our pre-care and aftercare instructions is essential for optimal results. If not followed, we cannot guarantee the outcome, and rescheduling may be necessary.

YEARLY COLOR BOOST

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We recommend an annual color boost for long-lasting results. Clients with oily skin may need a boost as early as 6 months, while those with normal to dry skin should plan for yearly touch-ups.  

We only perform color boosts for work originally done at our studio.

NO REFUNDS/NO EXCHANGE/NO TRANSFERABLE
 

All treatments, services, and products are non-refundable, non-exchangeable, and non-transferable, especially if services or treatments have already been initiated. No exceptions.

RIGHT TO REFUSE SERVICE

 

Dunia Ghabour Permanent Makeup Studio reserves the right to refuse service and training to anyone who fails to follow our policies, pre-care, or post-care instructions.

GRATUITIES

 

Gratuities are appreciated. The average range is between 18-25%, and they can be added to your credit card payment or given in cash.

HEALED RESULTS & GUARANTEES

    

Healed results vary based on skin type, adherence to pre-care and aftercare, and individual factors. While we strive to exceed expectations, Dunia Ghabour Permanent Makeup Studio does not offer guarantees. Additional touch-ups may be necessary and will be charged at standard rates.